Al Afiah Hotel

Have reported about the hotel on other visit but would just like to say that on this trip we used the Hotel Shuttle to get to the Ferry Terminal at Muara Serasa to catch a ferry to the island of Labuan . It is quite a way from Bandar Seri Begawan and not easy to find out local bus times so it worked well for us . The ferry runs every day but it is so hard to find out any information on the internet , there is virtually none and it would be good if the proprietors of hotels encouraged the Brunei Tourist Board and the ferry company to improve this lack of information for travellers such as ourselves .

We stayed here for 3 separate nights whilst in transit from the UK to Melbourne having flown with Royal Brunei Airlines . The hotel is very convenient for the airport and the hotel provides a shuttle which we used (it was BND20 for 2 persons so reasonably priced ) . The rooms are clean and comfortable , the buffet breakfast available on our first night's stay was very good , local food which we enjoyed . It was Ramadan on our other 2 nights so no lovely Asian breakfast . There are plenty of local restaurants a short walk away . The great bonus for us was that the Hotel has a boat that gives trips on the Brunei River and we liked it so much on our first day that we went again on our last day on Borneo and saw crocodiles and probocis monkey's amongst other wildlife on the trip . They also go past and around Kampong Ayer river village . We would definitely use the Al Afiah again if we are lucky enough to go back to Brunei .

The staff were beautiful and lovely people, very helpful and always smiling. They have their own jetty so I was able to join some people the last minute for a river cruise, the boss just made it happen. I'm pretty easy going so when he said you ready now, I said yes. The boatman spoke some english enough for us to communicate, it was such an enjoyable ride. The driver Yus was exceptional, he was a friendly young man who took me to different mosques and took my pics. I would go back for the people, and not a Friday as all mosques were closed to public. Water pressure was amazing, breakfast was outstanding. I had to try local dishes or it would not be a holiday, theres enough to choose from and have a heart breakfast before you battle the heat outside. Love the water bottles in the room upon arrival, thank you.

We liked how the rooms were spacious. The location was near the supermarket and restaurants and other establishments. It was also quick to book a Dart to go to tourist spots. It was notable that we got to taste local dishes during the buffet breakfast. I personally like the Nasi Goreng and Soto Ayam. Ayam Kari which is a staple breakfast dish, is also good. The hotel staffs were attentive to the customer's needs. The receptionist was able to help us give direction going to ATM as we were not able to withdraw cash at the airport. The ones in the restaurant quickly get the empty plates from our table. When we checked-out, we were able to keep our luggages at the reception since our flight was late in the evening. We hope we can come back here and we recommend to stay here for future tourists. Thank you so much! We had a great experience staying here.

Great value hotel 10mins drive from the airport. Room was more like an apartment than a room, very comfortable and clean. Staff were kind and helpful and offered airport pick-up. Staff were always happy to help with anything. Gave us a late check out later in the afternoon for 20$ which was perfect given our flight home wasnt until late in the evening. Breakfast had ample selection and staff offered to cook us eggs sunny side up which was a nice touch. The hotel offer river cruises for a small cost which was just beautiful even with the short downpour. Lots of restaurants close by with options for everyone. I really can't fault this little gem of a hotel. I'd definitely stay again and would recommend it for anyone on a short stopover.